24/7 Service

Our normal hours of operation are Monday thru Friday, 7:30 am – 5:00 pm.

However, we have a technician on-call at all times.

Please feel free to contact us 24 hours/day, 7 days/week.

404-763-3240

The following checklist is provided to help you isolate a problem, prior to calling for service:

  • Check to see that the electrical disconnect switches are ON.
  • Make sure the thermostat temperature selector is properly set.
  • Make sure the thermostat system switch is in the ON position.
  • Replace any blown fuses or reset “tripped” circuit breakers.
  • Make sure unit access panels are in place.
  • Clean or replace air filter.Check to see if the refrigeration lines are frozen, indoors or outside.

When service is needed during office hours, please contact our Dispatcher, Susan Prozzo.
She will be happy to assist you:

Telephone: 404-763-3240
Fax: 404-763-9505
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Other Contacts:

Comfort Consultant — Kelly Daniel
Voice: 404-763-3240
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Service Manager — Bennie Wingate
Voice: 404-763-3240
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Installation Manager — Jason Ferguson
Voice: 404-763-3240
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Accounts Receivable — Janet Adams
Voice: 404-763-3240
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General Manager — Alan Ferguson
Voice: 404-763-3240
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Or feel free to contact us through our contact form.